Frequently asked questions

Sygil is a link-in-bio storefront for creators. From one page at sygil.app/yourname you can sell courses, digital products, exclusive content and 1:1 calls, accept fan support, Auto-DM your link to Instagram commenters and launch limited drops with pre-orders. Every buyer can follow you, get alerts for your next drop and earn Fan Points they can only spend on your page.

Nothing to start. Sygil keeps 10% of each payment and you keep 90%. Payment gateway charges and taxes on Sygil's fee are included.

Those stores are built around a single sale. Sygil is built for repeat buyers: fans follow you, get notified about drops and earn Fan Points they can only redeem with you. It is also made for India, with UPI checkout, UPI payouts and ₹0 a month.

No. Your Sygil page is your storefront, and there is no minimum audience size. Start with a clear free item and one paid item.

Yes. Fans can pay with UPI, Indian cards, net banking and international cards. Creators outside India are paid out to PayPal or Wise.

Digital files, secret links and codes, Q&A, personal requests, 1:1 and group calls, and video courses. You can also accept fan support. Merch is coming soon.

Yes. Give a vault item or a course a release date. It appears right away with a live countdown, fans can pre-order, and everything unlocks for buyers when the timer ends.

Yes. Set a quantity on vault items or a seat limit on courses. Limits can only increase after publishing.

Yes. Free items need a fixed quantity and are one per fan. Fans earn 5 to 10 Fan Points for claiming one.

Vault items are archived, not deleted. Buyers keep access and you can restore the item later.

Each payment clears 7 days after it is made. Cleared earnings are paid out in batches on the 5th, 10th, 15th, 20th, 25th and last day of the month to your UPI ID, or to PayPal or Wise if you are outside India.

If you decline a request or a call does not happen, the fan is refunded automatically. Support payments are non-refundable and instant downloads cannot be refunded once unlocked.

Sygil gives the points; you give the discount. When a fan redeems points, you are paid on the discounted price.

You do. Creators are responsible for tax on their own earnings. Sygil's fee includes any GST payable on it.

It uses Instagram's official API through Instagram Login. Sygil never sees your password, you can disconnect at any time, and it only replies to people who comment or message you first. You need a Business or Creator account.

Yes. It is included on every page.

Instagram only allows one private message in reply to a comment. The button opens a conversation so your link can be sent reliably.

Dashboard, Manage Auto DMs, then Disconnect. Your token and details are deleted immediately.

Yes. Give it a release date and fans can pre-order. Lessons unlock for every buyer when the countdown ends.

Yes. Use a Call / Session with group mode. Fans book seats, get reminders and join through Sygil.

Cancel it from your Requests inbox, or mark I couldn't attend within 24 hours after it ends. The fan is refunded automatically.

Follow the steps on the Data Deletion page or email support. Deletion is confirmed within 48 to 72 business hours.

Your name or username, the amount and the details you submit with a purchase. Supporters may appear on a leaderboard by name or username.

No. Support payments are not charitable donations.