Insights and activity
Read your Auto-DM numbers and the activity feed, and use them to improve your funnels.
2 min read · Updated October 2026
Insights tiles
At the top of Manage Auto DMs you see four tiles and a 30-day chart.
| Tile | Meaning |
|---|---|
| DMs sent | Total DMs sent, with how many in the last 30 days. |
| Link clicks | Taps on link buttons inside your DMs. |
| Click rate | Clicks per DM sent. |
| Live automations | How many are on, out of your total. |
The DMs sent chart shows daily volume for the last 30 days. Each automation row also shows its own triggers, clicks and click-through rate.
The Activity tab
Activity is a feed of every send attempt, filterable by Sent and Needs attention.
| Status | Meaning |
|---|---|
| Sent | The DM went out. |
| Needs attention | Something failed. The row explains why in plain language. |
| Skipped | Sygil deliberately did not send. The row shows the reason. |
Read the numbers
| What you see | What it means | Fix |
|---|---|---|
| Many triggers, few clicks | The DM is not compelling, or the button label is unclear. | Rewrite the message and the button. Link straight to the item. |
| Few triggers on a popular Reel | Viewers are not commenting the keyword. | Say the keyword out loud and on-screen. Make the keyword shorter. |
| Lots of failures | A connection or setting problem. | Check the Activity reasons. See troubleshooting. |
| Clicks but no sales | The destination is the problem. | Improve the item page: price, description, preview, cover. |
A weekly Auto-DM review
- 1
Open Insights
Note DMs sent and click rate for the last 30 days.
- 2
Sort your automations
Which has the most triggers? Which has the best click rate?
- 3
Check Needs attention
Open the Activity feed, filter by Needs attention and fix anything repeated.
- 4
Decide one change
Rewrite one message, change one keyword or retire one automation.