Privacy Policy

1. Information We Collect

We collect information only to the extent necessary to operate and improve the Platform.

1.1 Information You Provide

When you create an account or use Sygil, we may collect:

• Name or username
• Email address
• Profile information (for creators)
• Any information you voluntarily provide through the Platform

We do not require unnecessary personal information.

1.2 Payment Information

Payments on Sygil are processed by third-party payment gateways (such as Razorpay).

• We do not collect or store your card, UPI, or bank account details.
• Payment information is handled directly by the payment gateway in accordance with their privacy policies.

1.3 Automatically Collected Information

We may automatically collect limited technical information, such as:

• Device type and browser information
• IP address
• Log data (pages visited, timestamps)
• Cookies or similar technologies for functionality and security

This information is used for:

• Security
• Analytics
• Improving platform performance

2. How We Use Information

We use collected information to:

• Provide and operate the Platform
• Create and manage user accounts
• Facilitate contributions and settlements
• Communicate important updates or support messages
• Improve platform functionality and user experience
• Comply with legal and regulatory requirements

We do not use your data for selling or profiling purposes.

3. FamPoints & Activity Data

FamPoints and related activity data:

• Are used only for internal platform functionality
• Do not represent financial data or value
• Are not shared externally as a product or asset

FamPoints activity may be displayed within a creator’s community for transparency and engagement.

4. Information Sharing & Disclosure

We do not sell your personal data.

We may share information only in the following cases:

4.1 Service Providers

• Payment gateways
• Hosting providers
• Analytics or security services

Only the minimum data required is shared.

4.2 Legal Requirements

We may disclose information if required to:

• Comply with applicable laws
• Respond to legal requests
• Enforce our Terms of Service
• Protect the rights, safety, or integrity of Sygil or users

4.3 Business Transfers

If Sygil undergoes a merger, acquisition, or asset transfer, user information may be transferred as part of that transaction, subject to this Privacy Policy.

5. Data Retention

We retain personal information only for as long as:

• Necessary to provide services
• Required to comply with legal obligations
• Needed for legitimate business purposes

When data is no longer required, it is securely deleted or anonymized.

6. Cookies & Tracking Technologies

Sygil may use cookies or similar technologies to:

• Maintain user sessions
• Improve platform performance
• Enhance security

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features.

7. Data Security

We take reasonable and appropriate measures to protect your information, including:

• Secure servers and access controls
• Encryption where applicable
• Restricted internal access to user data

However, no system is completely secure. You use the Platform at your own risk.

8. User Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and associated data

You may exercise these rights by contacting us at the email provided below.

9. Children’s Privacy

Sygil is not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take steps to delete it.

10. Third-Party Links

Sygil may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

• Updates will be posted on this page
• Continued use of the Platform constitutes acceptance of the revised policy

12. Governing Law

This Privacy Policy is governed by the laws of India.

13. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

• Email: contact@sygil.app
• Company: Sygil